Quality Management System
- ThermaPrime is committed to be the drilling and well engineering partner of choice of the world’s
geothermal and conventional energy producers.
- We recognize that customer satisfaction is of primary importance to our success.
- We therefore commit to:
1. Ensure that customer expectations are determined and are met with the aim of enhancing customer satisfaction,
2. Provide the necessary resources needed to enhance customer satisfaction,
3. Continually improve our services leveraging our talents and technological developments,
4. Implement effective arrangements for communicating with our customers in relation to customer feedback, including
customer complaints, and
5. Comply with all statutory and regulatory requirements applicable to our business.
- Mindful of these commitments, ThermaPrime shall implement a quality management system compliant with international standards
and industry regulations.
- We strive to continually improve the effectiveness of the quality management systems by setting measurable
objectives, analyzing feedback and acting on the results.